General Terms and Conditions of Purchase
These General Terms and Conditions of Purchase govern the use of the https://www.nuvolas.eu/ website. These conditions govern the contractual relationship between the user and our web portal together with the company Secret Spot S.L.U. Any purchase is governed by the conditions in force at the time of the order date. Therefore, once the order has been placed, it is understood that the user and/or customer accepts our conditions without reservation.
Product
The products marketed and displayed on the website https://www.nuvolas.eu/ are exclusive to the brand itself or its suppliers. These articles are representative of the collections of Nuvola and of the various suppliers. The availability of these items will vary depending on the volume of stock in our warehouses, distributors and/or our specific points of sale. Any modification, colour, design or style of any of the products may be modified without prior notice, as well as their cancellation or discontinuation.
Orders
Nuvola makes available to you to place an order: Our Internet web portal at https://www.nuvolas.eu/.
Prices
The prices of the products indicated on this website are detailed in each article including VAT (Value Added Tax).
Payments
The payment system for purchases made through https://www.nuvolas.eu/ is only by credit card Visa or Mastercard, Paypal and Stripe. Other payment systems that do not appear on the purchase process form will not be accepted. In the event of an undue charge, you must inform our customer service department by email or telephone as soon as possible so that we can take the necessary steps to resolve the problem. Card issuers or payment service providers may adopt anti-fraud measures or security policies, for which Nuvola is not responsible.
Shipping
The delivery time for each purchase will be a maximum of 15 calendar days from the time the purchase is made, depending on availability and shipping destination. Deliveries are only made to mainland Spain free of charge, other destinations please consult us. Orders will be sent to the address indicated on the purchase form. To avoid confusion, delays and loss of orders, it is important to indicate the address correctly: type of road, name of the road, number, floor, staircase, postcode, town and telephone number. In the event of requesting delivery to a place of work or any other address, the name of the establishment or premises and the name of the contact person must be indicated. Nuvola undertakes to meet delivery deadlines as far as possible, however, it is not responsible for any delays or loss of packages by persons or agents external to Secret Spot S.L.U., the transport company, by you or due to force majeure. It is important to check that the package received corresponds to the order. The customer must check that the characteristics of the order delivered are in accordance with the purchase made.
These General Terms and Conditions of Purchase govern the use of the https://www.nuvolas.eu/ website. These conditions govern the contractual relationship between the user and our web portal together with the company Secret Spot S.L.U. Any purchase is governed by the conditions in force at the time of the order date. Therefore, once the order has been placed, it is understood that the user and/or customer accepts our conditions without reservation.
Product
The products marketed and displayed on the website https://www.nuvolas.eu/ are exclusive to the brand itself or its suppliers. These articles are representative of the collections of Nuvola and of the various suppliers. The availability of these items will vary depending on the volume of stock in our warehouses, distributors and/or our specific points of sale. Any modification, colour, design or style of any of the products may be modified without prior notice, as well as their cancellation or discontinuation.
Orders
Nuvola makes available to you to place an order: Our Internet web portal at https://www.nuvolas.eu/.
Prices
The prices of the products indicated on this website are detailed in each article including VAT (Value Added Tax).
Payments
The payment system for purchases made through https://www.nuvolas.eu/ is only by credit card Visa or Mastercard, Paypal and Stripe. Other payment systems that do not appear on the purchase process form will not be accepted. In the event of an undue charge, you must inform our customer service department by email or telephone as soon as possible so that we can take the necessary steps to resolve the problem. Card issuers or payment service providers may adopt anti-fraud measures or security policies, for which Nuvola is not responsible.
Shipping
The delivery time for each purchase will be a maximum of 15 calendar days from the time the purchase is made, depending on availability and shipping destination. Deliveries are only made to mainland Spain free of charge, other destinations please consult us. Orders will be sent to the address indicated on the purchase form. To avoid confusion, delays and loss of orders, it is important to indicate the address correctly: type of road, name of the road, number, floor, staircase, postcode, town and telephone number. In the event of requesting delivery to a place of work or any other address, the name of the establishment or premises and the name of the contact person must be indicated. Nuvola undertakes to meet delivery deadlines as far as possible, however, it is not responsible for any delays or loss of packages by persons or agents external to Secret Spot S.L.U., the transport company, by you or due to force majeure. It is important to check that the package received corresponds to the order. The customer must check that the characteristics of the order delivered are in accordance with the purchase made.